Intertechnika Processes Clients’ Requests More Quickly with Fast Translation Service from Velior

About the client

Closed Joint Stock Company Intertechnika supplies parts for excavators such as Komatsu, Hitachi, Caterpillar, Liebherr, Kato, JCB, Volvo, Daewoo, Hyundai, Case, Samsung, NewHolland, O&K, Terex, Kranex. Their focus is at design, development and manufacturing of attachments (buckets, tanks, extensions) for excavators. The company’s HQ is located in Ivanovo, while another base is located in Tyumen. They also service their customers through the sales offices in Moscow and Surgut.

Client’s feedback

We have been outsourcing our current translations to Velior, when our in-house translator was unavailable. At the outset of our cooperation, Velior exhibited flexible attitude by accepting the first order already within the first hour after our first request.

In the course of collaboration between our companies, Velior translated technical documentation and correspondence between English and Russian. The translations are always delivered on time and meet our company’s expectations in terms of quality.

Importantly, Velior uses Translation Memory technology for saving all our translations. This enables usage of the same terminology in our correspondence with the customers, even with large time intervals between e-mails.

Also, Velior exhibited-flexibility by accepting text for translation in our preferred way – via Internet messenger. Combined with their one-invoice-per month approach, this helped significantly reduce costs for translation management, paperwork and accounting. Also, their courier delivered all necessary documents to our headquarters. We also benefitted from being able to pay 100% of the price after delivery.

Our cooperation with Velior has been a very positive experience

Alexey Golubkov
Manager, Purchasing Department

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Category: Business translation, Testimonials

Country: Russia

Industry: Heavy machinery

Client: Intertechnika

Task: English to Russian and Russian to English translation of technical documents and business mail