Velior Overview

Velior is a solid Language Service Provider with vast industry-specific experience, deep linguistic knowledge and high technology commitment. The company's largest part is translation business. Since foundation, translation has been at the core of our business model and supported additional service range including review, proofreading and DTP. Available to serve on any single or all steps of this cycle, Velior is uniquely positioned to take over various language business processes. By choosing to outsource all of your language operations, your company can secure a number of great benefits:

• you will not need to hire any professional linguists or typesetting specialists in your team
• standard, unified approach to all corporate content
• reduced costs due to availability of proven vendor solutions, as compared to creating your own solutions from scratch
• ability to focus on what your company is best at.

In addition to long-term cooperation, Velior's flexibility also helps successfully complete any single, short-term tasks, such as personal letter translation. With efficient cooperation approach and rich experience in short-term projects handling, Velior is proud to offer individual service, positive attitude and respect of our customer's best interest.

By combining a wide range of language services and tuned workflow, Velior provides a unique integrated approach, easily adapted to your needs.

History

Velior was founded in 2005, with a focus on text translation.The reason behind the company was the need for a higher quality translation, voiced across the market. To achieve this new level, Velior employed our solid industry experience and a range of proven solutions, while maintaining a policy of constant customer service improvement. Shortly, this strategy proved to be successful. Driving sales increase and attracting new customers, Velior ensured growth both in our main activity area and adjacent areas. In translation domain, the company increased the range of language combinations and improved translation quality by implementing standard, unified approach backed by the latest technology. Also, we expanded into newer areas such as DTP and consulting. Started as a translation company, Velior became a strong, full-cycle LSP that stands as a reliable and experienced partner for many customers across the globe. Today, Velior builds on the strengths below to outdistance our competition:

• consistent quality
• high employee skill
• by far most jobs are completed in-house instead of using freelancers
• extensive industry experience.

Services

Velior provides a full range of solutions to meet language and content requirements of any business. Among others, these include translation, review, proofreading and DTP. Designed to be scalable and flexible, our outsourcing services may cover several or all of your content business processes. Whether you are requesting a small translation and DTP or looking for user manual authoring with further multi-language localisation, Velior's never-ending commitment to deep understanding of your needs enables exceptionally clear and smooth project completion path. Powered by solid industry experience and careful planning, our service range is designed to deliver a tailored language solution, while eliminating hasty, guessing-based decisions. Choosing Velior for your translation, DTP, or copywriting needs means achieving lower costs, top ROI and the highest end user satisfaction.

Translation

Text translation is a major focus at Velior. Combining industry experience, language expertise and the best talent, Velior can meet any translation-related challenge. By letting each translator focus on their preferred subject matter domain, the company delivers perfect translation in a variety of fields. Some of the fields where Velior accumulated exceptional expertise are IT, consumer devices, technology, legal, medical, life sciences and NGO. Consistently high quality has always been Velior's real differentiator. Each text Velior translates goes through multi-stage quality assurance, ensuring top customer experience. This high quality is achieved by bringing together three to five employees in each translation project, including project manager, translator, reviewer, proofreader, and DTP specialist. Velior also adds value to any translation by providing quick and truly dependable services. Building on seamless teamwork, Velior can accept rush translation tasks and deliver within the shortest timeframe. Driven by strong customer focus, Velior is committed to providing only excellent translations that you can always depend on.

Target Segments

Velior serves mainly business customers who need a comprehensive approach to their language-related tasks. They need quality corporate information and do not accept mistakes or rework. Many businesses across the world use outsourcing of non-profile, highly specific processes as an important tool to set them apart from competition. Language service outsourcing helps our customers focus on their core activities, while eliminating related training, management and software costs.

Velior's offering is even more attractive to these demanding segments, as we streamline our services to positively impact long-term cooperation. With standard, and consistent approach to project and quality management, Velior has ingredients critical to the success of our customers.

Meanwhile, Velior remains a reliable partner for the private sector and small business. The key benefits we bring to these segments include individual approach, close cooperation, and open communications.

By combining scalable workflow and individual approach, Velior delivers a powerful one-stop solution covering needs of various customers – from smaller companies to the largest multinational corporations.

Representative Customers

Bosch Rexroth, Oracle, IBM, GE, GlaxoSmithKline, Chrysler, Tyco Electronics, John Deere, UEFA

Operational Policy

At Velior, we stem our services range and pricing from "value for money" principle by offering high and stable quality at a market average price. To balance costs and revenues, we pursue operational capacity building. A backbone to this policy is our highly disciplined team, building on smooth workflow, clear responsibility distribution and trend-setting innovation.

Customer Relations Policy

Velior's Customer Relations Policy builds mainly upon true respect of our customers driven by attentive attitude and deep understanding of your needs. Velior aims to ensure genuine customer satisfaction, as we continue to support our growth and pursue our social mission. Strict distribution of job responsibilities and optimised workflow are our real differentiators from competition. Therefore, Velior's customers are protected from incoherence, inconsistency and unclear responsibility issues. Meanwhile, Velior is dedicated to avoiding the opposite issue, which is bureaucracy. For this purpose, Velior makes our services easily available. This flexible approach leaves much space for meeting our customers' needs by allocating resources appropriate to their tasks.

For more information, please refer to Services or Knowledge Centre.

Velior's translation workflow

Velior's translation quality assurance workflow